Rights of a Debtor
As a debtor you have rights. A creditor may not use threatening, profane, intimidating or coercive language. They may not threaten to publish your failure to pay. This is harassment and harassment is not ok! A creditor is only allowed to contact you Monday to Saturday between 7am and 9pm, on Sunday’s between 1pm and 5pm and never on a statutory holiday.
If you are being harassed by a creditor you may file a complaint through the Financial Consumer Agency of Canada.
To read the Business Practices And Consumer Protection Act, visit: